Managing Eyelash Care Online

Eyelash care is incredibly important for anyone looking to maintain healthy, long eyelashes as they age. There are a number of home remedies that help people care for their lashes day-to-day. Natural serums that can be applied to eyelashes to promote growth include:

  • Castor oil
  • Olive oil
  • Petroleum jelly
  • Green tea
  • Shea butter
  • Vitamin E

To encourage healthy lashes, it's important to wash eye makeup off before going to bed with a gentle soap and stay cognizant of eye makeup ingredients – mascara with ethyl alcohol, parabens, and phthalates are particularly drying for the eyelashes. Another way to damage eyelashes over time is continuously rubbing them.

While there are cosmetic products that enhance eyelashes, including fake lashes and mascara, someone who is looking for a longer lasting solution may consider dermatological options. One such prescription-only serum, called bimatoprost ophthalmic solution 0.03%, has been shown to make lashes fuller and longer.

Prescription treatments are often designed for people who are experiencing hypotrichosis, or a significant decrease in lash thickness and length. This condition can develop as the result of autoimmune diseases, trauma, infections, or compulsive behaviors.

During a video consult on TelaCare your dermatologist will ask you a series of targeted questions to determine whether home remedies or prescription-based treatment is best for you. Your dermatologist may recommend in-person examination by a specialist if needed.

Once a decision has been made, your dermatologist will go over the risks and benefits of the various treatment plans.

Some adverse affects of prescription-based eyelash serums include:

  • Eye itching
  • Redness of the conjunctiva
  • Darker skin surrounding the eye

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 How long does pink eye last?

How long pink eye lasts will depend on what caused it and what type it is. Typically, when contracted, pink eye can last up to two weeks. If you have viral or bacterial conjunctivitis, symptoms are usually the worst about three to five days after the infection begins. If you are dealing with allergic conjunctivitis, depending on the time of year, your pink eye may last indefinitely.

 Can an online dermatologist determine if a skin growth is cancerous?

If you have skin lesions that fit the ABCDE criteria, in that they are Asymmetric with jagged Borders, multiple Colors, a Diameter larger than a pencil, and have been Evolving (you have observed them change over time) -- then you will likely need a biopsy to test for melanoma.

The ABCDE algorithm is just one of many tests a trained dermatologist uses in assessing risk of skin lesions, if you are unsure about whether your lesion merits a biopsy an online dermatologist can quickly examine your skin and either exclude the possibility of it being malignant or tell you that you have sufficient risk factors to merit going in person for testing.

 Is my online doctor visit private and secure?

Yes, we feel it is of utmost importance to maintain patient privacy and keep information secure. TelaCare is designed to be a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a doctor online.


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


 Can I add my spouse to my account?

Yes you can add them, however your spouse and dependents over 18 will need to manage their own account. Children under 18 may be added to their parents account.

 Can a doctor on TelaCare be my regular provider?

Unfortunately, no. Doctors on TelaCare are there to support your care between office visits, such as when you are traveling or when you have a non-emergency or low acuity health condition.

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