Diagnosing & Treating Foot Pain Online

Foot pain can refer to pain in the toes, heel, arch, or soles and can be the result of an underlying condition, overuse, or irritation. One common cause of foot pain is arthritis. There are also a number of other common causes that can be isolated to various areas of the foot, including:

  • Heel pain, which can be caused by plantar fasciitis, heel spurs, or a fracture
  • Ball pain, which is caused by a number of conditions, such as metatarsalgia, Morton's neuroma, and sesamoiditis
  • Arch pain, which may result from plantar fasciitis or fallen arches
  • Toe pain, which can be caused by gout, bunions, hammertoe, or a fracture

During a video consult on TelaCare, one of our board-certified doctors will ask you a series of targeted questions to determine if your symptoms point to foot pain. Then your physician will proceed to determine the best treatment plan for you. With our video capabilities, you can bring your phone, tablet or desktop with video close to your foot, so your provider can get a clear view. Your diagnosis will be based on the physical exam, duration, severity of symptoms and your medical history.

Once a diagnosis has been made, your doctor will go over the risks and benefits of the various treatment plans. Treatment for foot pain is different depending on the severity.

Options for treatment of foot pain may include:

  • Rest
  • NSAIDs (non-steroidal anti-inflammatory drugs)
  • Icing
  • Physical therapy
  • Orthotics
  • Surgery
  • Consider changing your shoe choices - supportive shoes will help with foot pain

Practice Telemedicine

Are you a provider interested in practicing telemedecine? Learn more about how to list your practice and start seeing patients within days.

How to register your practice >


Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 How effective is telemedicine in helping me manage my chronic conditions?

Many studies have shown that being able to access care online greatly increases your ability to manage your condition. The ease of access to specialists – particularly in remote areas – means patients have greater opportunities to discuss their conditions on a regular and more frequent basis. Also, the ability to speak with a physician or specialist more frequently helps you to stick with your care plan and to get a better understanding of your condition.


 Does TelaCare offer refunds?

No, All sales are final, and no refunds will be offered or accepted on services purchased from TelaCare. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings if your account is completed. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@telacare.com


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


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