Diagnosing & Treating Hypothyroidism Online

Hypothyroidism occurs when the thyroid, which is a butterfly-shaped gland at the base of the neck, produces an insufficient amount of hormones. Two prevalent hormones produced by the thyroid gland are thyroxine (T4) and triiodothyronine (T3).

Thyroid hormones affect the speed of the body’s metabolism; for example, these hormones impact the speed at which a person’s heart beats, how fast calories are burned, and the body’s temperature. When the thyroid gland doesn’t produce enough hormones, these processes slow down.

Women who are over the age of 60 are more likely to develop hypothyroidism. Over time the disease can lead to a number of complications, including obesity, joint pain, infertility, and heart disease.

The most common cause of hypothyroidism is an autoimmune disorder called Hashimoto’s thyroiditis. This condition occurs when the body produces antibodies that attack and destroy the thyroid gland. Other causes of hypothyroidism include:

  • Other autoimmune diseases
  • Treatment for hyperthyroidism
  • Thyroid surgery
  • Radiation therapy

During a video consult on TelaCare your doctor will ask you a series of targeted questions to determine if your symptoms point to hypothyroidism. Then your provider will proceed to determine the best treatment plan for you. Your provider may recommend in-person examination by a specialist if this is needed. Your treatment plan is based on the duration and severity of your symptoms and your medical history.

Once a diagnosis has been made, your doctor will go over the risks and benefits of the various treatment plans. Treatment for hypothyroidism is different depending on the severity.

Options for treatment of hypothyroidism may include:

  • Healthy eating
  • Physical activity
  • Monitoring blood sugar levels
  • Insulin
  • Transplantation

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 What is an online doctor visit?

TelaCare is an affordable, convenient way to resolve routine medical conditions. Our unique, secure, technology makes it possible to see a doctor, face to face, without you having to leave your home on your smartphone, desktop or telephone. With video, providers can look, listen and engage with you to diagnose your health concerns and provide an effective treatment plan.

 Is my online doctor visit private and secure?

Yes, we feel it is of utmost importance to maintain patient privacy and keep information secure. TelaCare is designed to be a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a doctor online.


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


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