Managing Scar Treatment Online

Scarring occurs when the skin experiences trauma, for example burns, injuries, or surgeries. There are several types of scars including:

  • Fine-line scars: A minor cut or wound would create this type of scar, which usually looks like a small, raised, red line
  • Keloid scar: Overgrowth of tissue that occurs when an excessive amount of collagen is produced when the scar is healing
  • Hypertrophic scar: These also cause an overgrowth of tissue, but not to the same extent as keloid scars
  • Pitted scar: Certain conditions, including acne and chicken pox, can cause scars to take on a sunken appearance
  • Contracture: Burns can cause the skin to tighten and depending on where the scar is positioned could lead to limitation in movement

Treatment for scars will depend on a number of factors including scar type, skin type, and how long you've had the scar. Some home remedies for scar treatment include shea butter, coconut oil, onion extract, silicone gel sheeting, aloe vera, and apple cider vinegar.

For more immediate results or treatment for older scars, other options may include:

  • Laser and radiofrequency treatments to stimulate new growth
  • Dermabrasion procedures to remove a layer of skin, making room for another to grow
  • Botox (Botulinum toxin type A) which has been shown to reduce the appearance of scars and aid in the healing process
  • Soft tissue fillers that are injected into the skin to plump scars that are depressed
  • Punch grafting, which is recommended for deep pitted scars. This procedure removes the scar and inserts skin plugs into the area

During a video consult on TelaCare your dermatologist will ask you a series of targeted questions to determine whether home remedies or prescription-based treatment is best for you. Your dermatologist may recommend in-person examination by a specialist if needed.

Once a decision has been made, your dermatologist will go over the risks and benefits of the various scar treatment plans.

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 Can an online dermatologist determine if a skin growth is cancerous?

If you have skin lesions that fit the ABCDE criteria, in that they are Asymmetric with jagged Borders, multiple Colors, a Diameter larger than a pencil, and have been Evolving (you have observed them change over time) -- then you will likely need a biopsy to test for melanoma.

The ABCDE algorithm is just one of many tests a trained dermatologist uses in assessing risk of skin lesions, if you are unsure about whether your lesion merits a biopsy an online dermatologist can quickly examine your skin and either exclude the possibility of it being malignant or tell you that you have sufficient risk factors to merit going in person for testing.

 Is my online doctor visit private and secure?

Yes, we feel it is of utmost importance to maintain patient privacy and keep information secure. TelaCare is designed to be a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a doctor online.


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


 How do you get rid of acne scars?

Treatment for acne scars depends on the type of scar. Some popular treatments include over-the-counter topical treatments, laser resurfacing, soft tissue fillers, dermabrasion, and chemical peels. Other treatments include surgery, needling, and botox.

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