Diagnosing & Treating STDs Online

There are a wide variety of STDs and all of them are treated differently, so it’s important to know which STD you may have. Some of the most common STDs are as follows:

  • Genital Herpes
  • Chlamydia
  • HPV
  • Genital Warts
  • Gonorrhea
  • HIV/AIDS
  • Syphilis

Some STDs actually have no symptoms, making it difficult for one to know when they are infected. On the other hand, some STDs can be very painful. While both men and women can get the same STDs, they can also be affected very differently.

You can talk to your online doctor and get advice about your STDs. If you have an STD, our doctors will refer you to your local PCP or a specialist for an in-person examination.

During a video consult on TelaCare, one of our board-certified doctors will ask you a series of targeted questions to determine the severity and type of STD. You will need to have an in-person examination, but our providers can help with diagnosis. Diagnosis will be based on duration, severity of symptoms and your medical history.

Treatment for STDs vary depending on the type. No matter what STD you may have, treatment will likely include the practice of safe sex to avoid spreading the disease to others. The surest way to avoid spreading and contracting STDs is to practice abstinence. This means not having vaginal, oral, or anal sex.

It is important for both you and your partner to get tested to know for sure that neither of you have an STD. This is one of the most reliable ways to avoid STDs.

You practice safe sex, but you still get an STD. Not to worry: getting an STD is not the end of the world. Many STDs are curable and all are treatable.

Note: some STDs require ongoing treatment and counseling. We can help you manage the condition if you have already been diagnosed.

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 Does TelaCare offer refunds?

No, All sales are final, and no refunds will be offered or accepted on services purchased from TelaCare. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings if your account is completed. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@telacare.com


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


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