Diagnosing & Treating Vertigo Online

Vertigo occurs when someone gets the feels like the room is spinning. The most common cause of vertigo is an inner ear problem. Issues with the inner ear cause vertigo because the inner ear sends signals to the brain about body movements as it relates to gravity. Some inner ear issues that cause vertigo include:

  • Benign paroxysmal positional vertigo (BPPV), which occurs when one changes their position quickly, such as standing or sitting up. This type of vertigo can result from small calcium deposits that clump in the inner ear canals.
  • Meniere's disease, which is a condition of the inner ear that occurs when fluid builds up in the ear or when there is a change in pressure.
  • Vestibular neuritis, also known as labyrinthitis, which is an inner ear condition related to a virus.

Other potential causes of vertigo include head injuries, brain problems, and headaches. While vertigo has similarities to dizziness, it’s predominantly characterized by a feeling of spinning when one is standing still. Dizziness also encompasses unsteadiness and lightheadedness.

During a video consult on TelaCare your doctor will ask you a series of targeted questions to determine if your symptoms point to vertigo. Then your provider will proceed to determine the best treatment plan for you. Your provider may recommend in-person examination by a specialist if needed. Your treatment plan is based on the duration and severity of your symptoms and your medical history.

Once a diagnosis has been made, your doctor will go over the risks and benefits of the various treatment plans. Treatment for vertigo is different depending on the severity.

Options for treatment of vertigo may include:

  • Canalith repositioning
  • Vestibular rehabilitation
  • Nausea medication

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 Does TelaCare offer refunds?

No, All sales are final, and no refunds will be offered or accepted on services purchased from TelaCare. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings if your account is completed. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@telacare.com


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


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