Diagnosing & Treating Celiac Disease Online

Gluten is a protein found in various grains including wheat, barley, and rye. When someone develops celiac, their immune system reacts negatively to gluten, which leads to damage in the lining of the small intestine, specifically the villi. The villi are responsible for absorbing vitamins, minerals, and other nutrients. Over time, damage to the small intestine results in malabsorption, or decreased absorption of certain nutrients.

This condition will develop after there is an interaction between a person’s genes, gluten consumption, and environmental factors. In some cases, celiac can be triggered by a significant episode, including:

  • Surgery
  • Pregnancy
  • Childbirth
  • Viral infection
  • Emotional stress

For a small portion with nonresponsive celiac disease, a gluten free diet is not sufficient to control symptoms. Therefore, it's recommended that those with nonresponsive celiac disease work with a dietitian to further modify their diet to reduce symptoms. Additionally, someone with nonresponsive celiac disease may develop complications, including microscopic colitis, poor pancreas function, irritable bowel syndrome, or intolerance to disaccharides.

During a video consult on TelaCare your doctor will ask you a series of targeted questions to determine if your symptoms point to celiac disease. Then your provider will proceed to determine the best treatment plan for you. Your provider may recommend in-person examination by a specialist if needed. Your treatment plan is based on the duration and severity of your symptoms and your medical history.

Once a diagnosis has been made, your doctor will go over the risks and benefits of the various treatment plans. Treatment for celiac disease is different depending on the severity.

Options for treatment of celiac disease may include:

  • Maintain a gluten free diet (avoid barley, bulgur, durum, farina, graham flour, malt, rye, semolina, spelt, and triticale)
  • Nutrition supplements

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 Are there any home remedies for acid reflux?

There are a number of lifestyle changes that can be made to improve acid reflux symptoms. The most effective remedy is avoiding food that may trigger acid reflux, including chocolate, tomato, mint, garlic, onions, or spicy foods. Other actions that help with acid reflux are eating smaller meals more frequently, quitting smoking, eating more than a few hours before lying down, and avoiding tight clothes.


 Does TelaCare offer refunds?

No, All sales are final, and no refunds will be offered or accepted on services purchased from TelaCare. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings if your account is completed. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@telacare.com


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


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