TelaCare is part of TelaCare Health Solutions, LLC., a mission-driven organization successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs, and improved outcomes around the world. Many people have questions before and after experiencing telehealth, especially after their first time. We want to make your experience with TelaCare as smooth and pleasant as possible.

Whether you're looking for more information, or you'd like to let us know how we did, you'll find easy ways to contact us right here. Please allow at least 24 hours to respond to your inquiry.

General Contact

Please DO NOT use this form to obtain any specific information about your personal account, to cancel your account, or to get answers to medical questions. If you are having an emergency, call 911 immediately.

Please fill in all fields completely as missing information may delay the processing of your request. All information you provide to us for customer service purposes will only be used for processing and addressing your inquiry.

Provider inquiries

Complete the form above or
go to the Online Care Group

Media requests

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media information


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Job Openings

Convenient & Affordable Healthcare

24/7 Access to Board-Certified Doctors & Licensed counselors.