Diagnosing & Treating Diarrhea Online

Diarrhea causes loose and watery stools. Someone with the condition may also experience a more frequent and urgent need to use the restroom. The most common cause of diarrhea is a virus that impacts the gut. Other causes of diarrhea include alcohol abuse, diabetes, certain medications, digestive system diseases, radiation therapy, and running.

There are a few different forms of diarrhea:

  • Acute diarrhea lasts for a few days.
  • Persistent diarrhea lasts between two and four weeks.
  • Chronic diarrhea can last more than four weeks or it may be continual and symptoms will come and go.

It’s recommended that adults see a doctor if diarrhea lasts longer than two days or if diarrhea is accompanied with dehydration, severe abdominal pain, bloody stools, or a fever above 102 degrees.

During a video consult on TelaCare your doctor will ask you a series of targeted questions to determine if your symptoms point to diarrhea. Then your provider will proceed to determine the best treatment plan for you. Your provider may recommend in-person examination by a specialist if this is needed. Your treatment plan is based on the duration and severity of your symptoms and your medical history.

Once a diagnosis has been made, your doctor will go over the risks and benefits of the various treatment plans. Treatment for diarrhea is different depending on the severity.

Options for treatment of diarrhea may include:

  • Antibiotics
  • Adjustment of medication
  • Treatment of underlying condition

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 Are there any home remedies for acid reflux?

There are a number of lifestyle changes that can be made to improve acid reflux symptoms. The most effective remedy is avoiding food that may trigger acid reflux, including chocolate, tomato, mint, garlic, onions, or spicy foods. Other actions that help with acid reflux are eating smaller meals more frequently, quitting smoking, eating more than a few hours before lying down, and avoiding tight clothes.


 When should you call a doctor online?

Don’t wait weeks for an appointment. Our doctors, therapists, and specialists can help you with the flu, infections, anxiety, stress, skin conditions, and provide advice on medical conditions. No matter what you're facing, we’re available from wherever you are by phone, video, or app. You should call a doctor if any of the following occur:

  • Vomiting that lasts for longer than 1 day
  • Fever or severe diarrhea that lasts more than 2 days
  • Sudden, severe abdominal pain
  • Vomit or diarrhea turns bloody or tarry

 Is my online doctor visit private and secure?

Yes, we feel it is of utmost importance to maintain patient privacy and keep information secure. TelaCare is designed to be a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a doctor online.


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


 Can I see a doctor if I am traveling outside of the United States?

While we hope to soon be available internationally, we currently only operate in the United States.


 Will I be charged more if I talk to a doctor on weekends, holidays or at night?

No. TelaCare offers 24/7/365 access no matter when you visit with the doctor, therapist or medical specialist.

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